FAQ
Here, we answer your most frequently asked questions to help you better understand our service and get the most out of our platform. Feel free to visit our blog or contact us if you have any further questions.
FAQ page
At YesWeLab, we are your single point of contact for all your analytical needs. By choosing us for your analyses, you'll no longer need to contact multiple laboratories for quotes and wait for their responses. We've already compared the prices and turnaround times of several laboratories for each analysis, guaranteeing you a competitive quote. Furthermore, you'll benefit from expert customer service and clear reports to help you understand your analysis results.
Our business is not to perform the analyses directly, but rather to offer you the best service by connecting you with our French and European partner laboratories that possess the expertise to carry them out. We carefully select our partners to guarantee accurate and reliable results.
In fact, thanks to our close relationships with our partners, we are able to negotiate preferential rates for you. This allows us to be very competitive in the analytics market and offer you advantageous prices.
In addition to the analyses listed in our online catalog, we also offer a range of other analytical services. If you don't find the specific analyses you need, please don't hesitate to contact us to discuss your requirements.
Most of the laboratory services we offer are performed in our accredited partner laboratories, which means you have access to hundreds of accredited laboratory tests through YesWeLab.
We carefully select our partner laboratories based on their expertise in the required analysis. We evaluate laboratories according to various qualitative criteria, and only those with the highest ratings are chosen to join our partner network.
We have partner laboratories throughout France, and once you provide us with your location, we will contact the one closest to you.
In cases where an accredited analysis report is required for compliance, we will provide you with the original report issued by our accredited partner laboratory that performed the analysis.
At YesWeLab, we place great importance on information security. We sign confidentiality agreements with our clients and partner laboratories before processing orders. In fact, by ordering analyses through us, information security is enhanced because the laboratory performing the analyses does not know the identity of the original client. Instead, all samples are sent with our own contact information for testing.
Our team of scientific and technical experts at YesWeLab is composed of professionals with scientific backgrounds who can answer all your questions. We can also assist you with issues related to R&D services. Feel free to schedule a meeting with our team to benefit from our expertise.
