Data and Cookies - YesWeLab Customers

The YES WE LAB platform (accessible at www.yeswelab.fr) is published by the company YES WE LAB. As part of its activities, the company YES WE LAB processes users' personal data when they browse or register on the platform.
 

1. Presentation of the confidentiality policy of the company YES WE LAB

The YES WE LAB platform (accessible at www.yeswelab.fr) is published by the company YES WE LAB. As part of its activities, the company YES WE LAB processes users' personal data when they browse or register on the platform.
 
The term "personal data" refers to information that can be used to directly identify you as a natural person, such as your first name, last name, address, and date of birth. Other information can also be used to identify you (such as a telephone number, IP address, etc.).
 
European Union regulations, and in particular the General Data Protection Regulation (known as the “GDPR”), govern the use of your personal data by third parties.
 
The purpose of this privacy policy is to explain to you the personal data concerning you, used by the company YES WE LAB when you browse our platform, the way in which it is used and the rights you have.

2. What personal data do we process about you?

As part of our activities, we are required to collect and record personal data on users of the platform and our customers.
 
When you register on the platform, we collect data from the fields of the registration form of the legal representative of the structure concerned (surname, first name, email address, password, company concerned).
 
When you subscribe or purchase a service on our platform, we collect data relating to your subscription or the service purchased (offer purchased, duration of the subscription, type of services ordered, billing address, etc.).
 
In addition to the personal data you provide to us, we may also collect your browsing data through cookies.

3. Why is your data used?

Your personal data is used by YES WE LAB for the following reasons:
  • To ensure that the content of the platform is presented to you in the most effective manner;
  • Manage and execute your online use;
  • Confirm the creation of your account on the platform;
  • Keep you informed, unless you have unsubscribed, of our news;
  • Issue an invoice to you;
  • Carry out analyses and statistics on the use of the platform (duration, connection time, number of participants, etc.);
  • Allow you to exercise the rights you have under the rules relating to the protection of your personal data;
  • Manage your contact requests on the platform (complaints, reports, etc.).

4. On what legal bases are these processing of your data based?

The processing of your personal data by the company YES WE LAB is based on:
  • The performance of a contract between you and the company YES WE LAB;
  • Our legitimate interest in sending you newsletters when you are a customer or your consent to receive them when you are not yet a customer.

5. Recipients of your personal data

YES WE LAB may transmit your personal data to:
  • Other users when you wish to enter, offer or order analysis services on the Platform;
  • Its personal data subcontractors (in particular its IT hosting provider, payment service provider, etc.);
  • To the administration (DGCCRF, CNIL, tax administration, etc.);
  • To a court or council in the context of a dispute.

6. Retention of your personal data

Our customers' contact data is deleted within a maximum of 3 years, from your last use of the platform or from our last contact with you, if you have never taken out a subscription or ordered a service on the platform.

The cookies and tracers mentioned below are installed for a maximum period of 6 months.

7. Transfer of data outside the European Union

YES WE LAB does not transfer personal data to countries outside the European Union. However, the platform is hosted by Bubble.io and OVH, and data may be stored on servers located outside the European Union. These transfers are carried out on the basis of standard contractual clauses entered into with Bubble.io.

8. Your rights

For any questions or complaints regarding the processing of your personal data by YES WE LAB, you can contact us at contact[at]yeswelab.fr.
 
You have the right to access, rectify, erase, limit and oppose the processing of your personal data by sending us an email.
 
Any person whose personal data is collected may define general or specific guidelines relating to the retention, deletion and communication of their personal data after their death.
 
You also have the right to file a complaint regarding the processing of your personal data that we carry out with the CNIL (National Commission for Information Technology and Civil Liberties) https://www.cnil.fr .

9. The cookies and trackers we use

Cookies are data stored in an Internet user's terminal equipment and used by the platform to send information to the Internet user's browser, and allowing this browser to return information to the original platform (for example a session identifier, the choice of a language or a date).
 
Cookies allow status information to be stored for the duration of the cookie's validity, when a browser accesses the various pages of a platform or when this browser subsequently returns to this platform.
 
Only the issuer of a cookie can read or modify the information contained therein.
 
You are informed that, during your visits to the platform, cookies may be installed on your terminal equipment.
 
We use several categories of cookies including:
  • Cookies deemed “necessary” for the proper functioning of the platform;
  • Audience measurement cookies.

10. Purposes of the cookies used

The cookies we use have several purposes, namely:
  • Cookies that are "necessary" for the proper functioning of the platform make it easier for you to navigate the platform by simplifying the essential functions of the platform (such as navigation between pages). The proper functioning of the platform depends in part on these cookies;
  • Audience measurement cookies allow us to understand how you interact with the platform, to adapt the pages you consult according to the device you use, etc. They are used in order to analyze the traffic and use made of the platform and to provide you with a better experience on our platform.

11. Cookie management

You have several options for configuring the installation of cookies. In particular, you can manage your consent for each purpose on the platform.
 
You can configure your browser to accept or reject cookies on a case-by-case basis before they are installed. You can also regularly delete cookies from your device via your browser.
 
Don't forget to configure all the browsers on your different devices (tablets, smartphones, computers).
 
Each browser has a different configuration for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to change your cookie preferences.
 
For example:
  • For Google Chrome, you can refer to this page ;
  • For Safari, you can refer to this page ;
  • For Mozilla Firefox, you can refer to this page.
 
YES WE LAB
SAS with capital of €950 – RCS of Rennes 889 562 203
Head office: 2 rue de la Mabilais – 35000 RENNES
 
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